We receive a lot of contact inquiries that are very similar. In order to help expedite your request, please see if one of the frequently asked questions below helps!
Why isn’t my course showing up on my course dashboard?
In addition to your payment receipt, you should have received an email at the address used to pay for your course with the subject line “Thank You For Your Purchase!”, which includes instructions for accessing your course. If you are unable to locate this email, be sure to check all your spam/junk/promotions folders in your mailbox. Also, if you have different emails for PayPal and business, we suggest checking your PayPal email for any communication related to your course purchase.
If you purchased a video course in the past, you should have permanent access to it.* Please send us a Contact Inquiry including the name of the course that is missing and we will get it fixed for you.
How do I change my password so I can log in and access my courses?
You have the ability to update any of your account information (name, email address, password) except for username at any time from your Update Account Details page.
If you can’t remember your password to log into your account, you can reset it using this Forgot Password link. An email with password reset instructions will be sent to the email address associated with your SassySuite.com account.
How do I sign up for the Socialite Suite newsletter?
Go to sassysuite.com/newsletter, or (U.S. only) text 3PSocial to 44222. If you have trouble signing up for the newsletter, fill out the Contact Inquiry form and we will make sure the email address you provide there gets added to our mailing list.
I’m interested in a private group coaching for my team. What are the requirements?
Great! We love doing private group coaching calls. Please send a Contact Inquiry with as much info as you can about your team and we will get back to you soon.
How can I partner with Sassy Suite? Do you offer an affiliate program?
Why, yes. We do! Thanks for asking. If you enjoyed your training from us, whether it was via a video course, live coaching, or boot camp, we offer you the opportunity to earn a little commission by sharing our services with others. Please visit our affiliate FAQ page for more details on how you can get involved in our affiliate program. Don’t forget to review our Terms and Conditions before applying for the program. We’re looking forward to partnering with YOU!
* Updated course content is added to the beginning of the course edition that you have already purchased. You will not be granted access to the new edition of the course.